For any questions regarding a product, an order, or a delivery, please do not hesitate to use our contact form or write to us at the following address: moi[@]sinikoala.fi 
If you have not received an email after placing your order, please remember to check your junk mail (SPAM) folder.
Our response times can vary between 24 and 48 business hours. To avoid delaying the processing of your request, we thank you for not sending multiple messages or using different channels.
PLEASE NOTE: If your request concerns an existing order, please ensure you include your order number (# followed by 4 digits) in your email or message.
Without this information, we will not be able to respond to your request.